Management 104 - Managing Workplace Conflict

In the fourth and final part of the management series we will explore managing conflict. 

Managing conflict is an essential part of effective management and being an effective manager. This webinar will discuss the various types and causes of conflict within the workplace and effective tools and strategies to both pre-empt as well as manage conflict effectively. 

By the end of this webinar, participants will be able to:

• Define conflict and identify different types
• Describe workplace conflict and why it occurs
• Apply strategies to mitigate, address, and prevent conflict
• Use communication and management practices that resolve conflict effectively
• Apply conflict strategies in library-specific contexts

Presenter Details:  

Dr. Suzanne Morrison Williams has worked in the field of higher education for over 25 years. Dr Morrison-Williams has worked in all facets of education from being a University Registrar, Faculty member, Department/Program Chair, Assistant Dean, Associate Dean, then a Regional Vice President of Academic Affairs. She has also worked as a National Trainer for a large school chain, a Campus Director as well as the Chief Administrative Officer of colleges. In April 2023, she took a deviation from the field of campus based Higher Ed to take on a Chief Academic Officer (CAO) role at a Florida based library consortium, Library and Information Resources Network.

In her role as the CAO at LIRN, Dr Morrison-Williams is focused on managing the LIRN Librarian Service and providing support to all of the LIRN subscribers through a variety of services including (a) librarian services (b) orientation (c) accreditation and licensure support and finally (d) ongoing training and professional development for faculty and librarians.

*Event Registration is Required*

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